FAQS
Q1: Are all basic platform functional services free for long-term use?
All core basic functional services are permanently open and free for compliant users, with no time limit, usage quota limit or hidden consumption settings. All paid extended functions will be marked with clear text prompts and independent entry displays on the page, and no automatic deduction or forced activation will occur without user confirmation.
Q2: Will regular system background updates overwrite or delete my personal usage data?
Conventional background optimization, logic iteration and minor version updates will not modify, cover or clear any user valid data including personalized settings, operation records and saved content. System updates only optimize underlying operation codes and functional experience, and all user private data is independently stored and protected.
Q3: What types of problems can be solved through the official feedback channel?
The feedback channel covers all service scenarios: functional failure and page abnormality encountered during use, unreasonable operation logic, personalized function optimization suggestions, interactive experience problems, and reasonable cooperative consultation demands. All submitted content will be filed and processed by a special team without omission.
Q4: What are the common causes of occasional page loading delays and how to fix them?
Short-term loading delays are mostly caused by platform peak access pressure, regular background cache cleaning, temporary network jitter or browser cache accumulation. Users can solve the problem by refreshing the page, clearing browser redundant cache or switching the running environment. Such delays are normal fluctuations and will recover automatically in a short time.
Q5: Do I have independent management authority over my personal usage records?
All users have complete independent management authority over personal usage data. You can manually view, sort and partially clean up unnecessary usage records according to personal usage habits at any time. Active cleaning operations will not affect the normal use of core functions.
Q6: Will stable public functions be randomly cancelled or offline?
All mature and stable public core functions will not be offline, adjusted or cancelled at will. Only outdated redundant functions with extremely low usage rate and replaced by new upgraded functions will be adjusted after full official announcement and transition period reservation to ensure zero impact on user usage habits.