SHIPPING DETAILS
Shipping Common Questions & Official Answers
Q: When will my paid order be shipped?
A: After the order payment is confirmed, it will enter the sorting and packaging process immediately, and be shipped in the unified order queue without unreasonable delay.
Q: How to check the real-time logistics progress?
A: After shipment, the logistics track will be automatically updated in the personal order center, and you can check the transit status and delivery progress at any time.
Q: Why is the delivery time slightly delayed?
A: Minor delays may occur in peak order periods, special weather and complex transit environments, which are normal logistics fluctuations and do not belong to abnormal service problems.
Q: What to do if the package is damaged after arrival?
A: It is recommended to inspect the goods on site. If the package is damaged or the product is abnormal, you can submit official feedback in a timely manner for verification and after-sales processing.